At THC Center, your privacy and the protection of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or engage with us in any way. By using our services, you agree to the terms of this policy.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for services or book consultations
- Fill out forms on our website
- Subscribe to newsletters or contact us via email
- Visit our clinic and provide health-related information
This personal information may include, but is not limited to:
- Your name, address, phone number, and email address
- Medical history, treatment preferences, and health conditions
- Payment and billing information
Non-Personal Information
We also collect non-personal information automatically when you visit our website, including:
- Your IP address, browser type, and device information
- Information about how you use our site, including pages visited and links clicked
- Cookies and tracking technologies to improve your user experience
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:
- Providing Services: To schedule appointments, provide personalized hormone treatments, and respond to your inquiries.
- Medical Care: To maintain accurate medical records and deliver personalized health services in line with your needs.
- Communications: To send you information about your appointments, medical care, and any updates related to your treatment.
- Billing and Payment: To process payments and manage billing for services rendered.
- Marketing and Outreach: To share relevant information about new treatments, offers, or health tips (with your consent).
- Analytics: To understand how users engage with our website and improve our digital experience.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal data:
- Encryption: We use industry-standard encryption to secure sensitive information, such as health data and payment details.
- Restricted Access: Only authorized personnel have access to your personal information, and they are required to adhere to strict confidentiality policies.
- Data Retention: We retain your personal and medical information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:
- Healthcare Providers: We may share your medical information with healthcare professionals involved in your treatment, subject to your consent.
- Third-Party Service Providers: We may share information with trusted third parties that help us run our business, such as payment processors or IT services, under confidentiality agreements.
- Legal Requirements: We may disclose information when required by law or to protect the rights and safety of our clinic, our patients, or others.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of your personal information we hold.
- Correct Your Information: Request corrections to inaccurate or incomplete personal data.
- Delete Your Information: Request deletion of personal data, subject to legal obligations for medical record retention.
- Withdraw Consent: Revoke consent for marketing communications at any time.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and collect information about how our site is used. You can control the use of cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us.
We are committed to ensuring your privacy and will address any concerns promptly and transparently.
By using our services and engaging withTHC Center, you acknowledge and agree to this Privacy Policy and our commitment to safeguarding your personal information.